Jim Keenan is a Senior Sales Executive, Enterprise 2.0/Web 2.0 Connector, an Entrepreneur still trying to get it right, and a PSIA Certified Ski Instructor for Vail Resorts. Husband to Big E and father to four great kids. In a nut shell, I'm a Sales Guy. Life is good!
Getting the sale, in it’s simplest form, is about the interaction. How we interact can vary and will impact the outcome. Regardless of the “how”, interact we must.
Seth Godin and his encounter with a pan handler tells a good story. What do you think? Get this panhandler’s name, clean him up, get him a little training and add a new rainmaker to the team?
Anyone need 4 quarters?
March 1, 2009 |
Filed under: Customer Service |
Tags: Customers, Engagement, Interaction, Partnering
©2009 Jim Keenan