Comments on: Still Room In Gartner’s Sales Force Automation Leadership Quadrant http://asalesguy.com/2009/08/12/still-room-in-gartners-sales-force-automation-leadership-quadrant/ Just another WordPress weblog Fri, 10 Sep 2010 13:46:00 +0000 hourly 1 By: Keenan http://asalesguy.com/2009/08/12/still-room-in-gartners-sales-force-automation-leadership-quadrant/#comment-525 Keenan Fri, 14 Aug 2009 10:35:15 +0000 http://asalesguy.com/?p=1613#comment-525 Frank,<br><br>You are right on re: most sales people lacking the discipline to get <br>the basics right. If the systems were easier, more intuitive and <br>less intrusive even the least disciplined would use them. Sales <br>people use anything that makes their job easier. Frank,

You are right on re: most sales people lacking the discipline to get
the basics right. If the systems were easier, more intuitive and
less intrusive even the least disciplined would use them. Sales
people use anything that makes their job easier.

]]> By: Frank Cuiuli http://asalesguy.com/2009/08/12/still-room-in-gartners-sales-force-automation-leadership-quadrant/#comment-524 Frank Cuiuli Fri, 14 Aug 2009 07:58:39 +0000 http://asalesguy.com/?p=1613#comment-524 I would agree with this Gartner Quadrant. There is still room for innovation and I think in the <a href="http://Salesforce.com" rel="nofollow">Salesforce.com</a> community what people are doing with the platform answers some of the gaps. Also impressed with the current addition they have made integrating Twitter into their Service Cloud offering.<br>UI is the toughest part and there is room for improvement. Making it easy for sales people to capture and leverage knowledge will always be the biggest challenge for these vendors, but "most" sales people simply lack the discipline to get the basics right which is a coaching issues more than a system issue. <br>Like your post Jim.. look forward to seeing more. I would agree with this Gartner Quadrant. There is still room for innovation and I think in the Salesforce.com community what people are doing with the platform answers some of the gaps. Also impressed with the current addition they have made integrating Twitter into their Service Cloud offering.
UI is the toughest part and there is room for improvement. Making it easy for sales people to capture and leverage knowledge will always be the biggest challenge for these vendors, but “most” sales people simply lack the discipline to get the basics right which is a coaching issues more than a system issue.
Like your post Jim.. look forward to seeing more.

]]> By: Keenan http://asalesguy.com/2009/08/12/still-room-in-gartners-sales-force-automation-leadership-quadrant/#comment-186 Keenan Fri, 14 Aug 2009 03:35:15 +0000 http://asalesguy.com/?p=1613#comment-186 Frank,<br><br>You are right on re: most sales people lacking the discipline to get <br>the basics right. If the systems were easier, more intuitive and <br>less intrusive even the least disciplined would use them. Sales <br>people use anything that makes their job easier. Frank,

You are right on re: most sales people lacking the discipline to get
the basics right. If the systems were easier, more intuitive and
less intrusive even the least disciplined would use them. Sales
people use anything that makes their job easier.

]]> By: Frank Cuiuli http://asalesguy.com/2009/08/12/still-room-in-gartners-sales-force-automation-leadership-quadrant/#comment-185 Frank Cuiuli Fri, 14 Aug 2009 00:58:39 +0000 http://asalesguy.com/?p=1613#comment-185 I would agree with this Gartner Quadrant. There is still room for innovation and I think in the <a href="http://Salesforce.com" rel="nofollow">Salesforce.com</a> community what people are doing with the platform answers some of the gaps. Also impressed with the current addition they have made integrating Twitter into their Service Cloud offering.<br>UI is the toughest part and there is room for improvement. Making it easy for sales people to capture and leverage knowledge will always be the biggest challenge for these vendors, but "most" sales people simply lack the discipline to get the basics right which is a coaching issues more than a system issue. <br>Like your post Jim.. look forward to seeing more. I would agree with this Gartner Quadrant. There is still room for innovation and I think in the Salesforce.com community what people are doing with the platform answers some of the gaps. Also impressed with the current addition they have made integrating Twitter into their Service Cloud offering.
UI is the toughest part and there is room for improvement. Making it easy for sales people to capture and leverage knowledge will always be the biggest challenge for these vendors, but “most” sales people simply lack the discipline to get the basics right which is a coaching issues more than a system issue.
Like your post Jim.. look forward to seeing more.

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