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Archive for June 2010 – Page 2

United Airlines and WITCE (What is the Customer’s Experience?)

One of my favorite new improvements at United Airlines are their new gate screens. United has rolled out large flat

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User Engagement vs. User Investment

A few weeks ago I had a conversation with Fred Wilson and his partners at Union Square Ventures, Brad and

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It’s Going to Be Your Blog, Name It

Most of you know I’m working on a crowdsourced sales blog.   I’m excited to roll it out.  Having an

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400 Posts, A Blogging PitStop

My post on Friday was my 400th. My first post was February 23, 2009. That means, I’ve been blogging for

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What Should We Call It?

I am passionate about the “A Sales Guy” community. I’m amazed at how much it has grown in the past

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What Am I Supposed To Do With This?

It’s funny how we can experience things on a regular basis, but it’s not until someone points it out that

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The Day Off!

I not going to get a post out today. I’ve been on the road — I’m actually on a plane

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I’d Fire a CEO Who Over Saw a Sh*tty Culture

Yesterday’s post got me thinking a bit more about culture. So, I figured I’d do another post on it. Culture

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Don’t Confuse Culture With Compliance

I don’t think anyone would argue about how important culture is to success. From family, to school, to business to

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Going Golfing

It’s 6:30 a.m. and I’m getting ready to go golfing. This is my first time out this year and only

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