Customer Service | A Sales Guy | Sales Advice

Yesterday was National Cookie Day, at least according to the guy outside the restaurant where I was eating. His job

As far as I know, the “bait and switch” is against the law in all 50 states, so how United

When you give bad customer service you are sending the message that you don’t care about the person giving you

I had a brutal experience with United Airlines earlier this week. I was at the Selling Power Sales 2.0

There is a great little burrito wagon around the corner from my house. It’s called Asada Rico. They make the

I walk past a T-Mobile store everyday on my to my car. It is fairly busy when I walk by,

I went to Subway the other day. I ordered the same thing I always order, a footlong half turkey, half

Seth Godin posted this yesterday. It’s an interesting take on what happens when companies get big. “100 Little Things” One

I am going to Brazil in January. So today, I was looking for a car service to get to the

The other day I got my hair cut. The stylist’s name was Christine and she was good. She didn’t have