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Five months ago I wrote a post arguing that a companies growth doesn’t come from sales. You can read it

You ever watch kids busting on each other; calling each other names, making fun of their families? They start out

I’m sure many of you have figured out, I’m not your typical process guy. I’m not a big fan of

Seth Godin launched an ebook today. “What Matters Now” Read it! It’s good. Get it here. If you need convincing,

The customer is not always right. Customers are wrong. They don’t always ask for reasonable things. Most of your customers

In today’s competitive and difficult economy innovation is critical. Doing the same old things, the same old way just isn’t

I recall a story early in my career about the intern who saved the 1988 movie Gorilla’s in the Mist

Do you set quota? Do you set financial goals and plans for your organization? It’s getting to be that time

Why do your employees get up and come into to work everyday? What drives them to make the commute, to

I have been a BIG fan of enterprise micro-blogging for the enterprise. Think Twitter for businesses. We use enterprise micro-blogging