Archive for Customers

The Best Sales People are Super Critical of their Customers

crit-i-cal: -involving skillful judgment as to truth, merit, etc.; judicial: a critical analysis    Are you critical of your customers and prospects? Do you skillfully judge them? Do you critique

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What Would You Ask For?

If your best customer came to you and said you could ask for 3 things, any three things except for

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It’s the Connections

In sales, knowledge is important, knowledge of the products, the customer, the industry and more. The relationships are important too.

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It’s the Connections

In sales, knowledge is important, knowledge of the products, the customer, the industry and more. The relationships are important too.

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Your Customers are Buried!

Jill Konrath author of the best selling book; Selling to Big Companies has another book coming out called SNAP Selling.

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Who’s Business Is It Anyway?

We are entering the final 7 full work weeks until the end of the year. How are you going to

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Assume They’re Clueless.

I don’t like it when I’m being sold and the sales person actually thinks I know something. Usually I don’t.

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Don’t Kiss Your Customers Ass

The customer is not always right. Customers are wrong. They don’t always ask for reasonable things. Most of your customers

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It’s What You DON’T Say

My Dad called it; “lying through omission”. It’s when you intentionally leave out information someone needs to make a completely

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It’s in the Questions

How long can you carry on a conversation without making a statement?   Have you ever tried?   We almost always start

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