Keenan 411

Jim Keenan is Vice President of Sales Strategy and Operations with a Global Technology Company, an Enterprise 2.0/Web 2.0 Connector, an Entrepreneur still trying to get it right, and a PSIA Certified Ski Instructor for Vail Resorts. Husband to Big E and father to four great kids. In a nut shell, I'm a Sales Guy. Life is good!

25 Reasons Your Social Graph Will Matter

If you’re a regular reader of this blog, you know what I think of an online presence.  I believe it will be the most critical asset a person owns.  It will be the asset of the future. It will be worth more than any other asset you have.  If I haven’t convinced you yet, maybe this will get you there.

Your online presence will matter because;

  1. Social media creates social capital.  Social capital is a predictor of income and wealth
  2. Gen Y will out number baby boomers by 2010, 96% of Gen Y has joined a social network,
  3. Social Media has overtaken porn as the #1 activity on the web
  4. There are over 200,000,000 million blogs, at least 100,000,000 million of those bloggers tweet or blog daily
  5. 33% of all internet users read blogs,
  6. 33 Million Americans have rated a product, service or person using an online rating system
  7. 78% of consumers trust peer recommendations – only 14% trust advertisements
  8. 80% of employers use social media to find candidates
  9. 45% of Employers use social media to screen or vet potential candidates
  10. 35% of employers decided NOT to offer a job to a candidate based on information uncovered on social media sites
  11. 18% of employers HIRED a candidate BECAUSE of their social presence
  12. 25% of college admissions use social networks as part of the admissions process
  13. 43% of people in the US Google (doogle) a first date
  14. 12.5% of all couples married in the U.S. last year met via social media
  15. 42% of all adults have said they or someone they know has been helped by following medical advice and health information found online
  16. At lease one person, using social media, avoided highly invasive spinal surgery
  17. Those with lower social capital, have a higher mortality rate -they die earlier
  18. There are over 1 Billion Internet devices
  19. There are 6 billion internet searches on Google a month
  20. 1.6 Billion people access the web via their mobile phone – that’s 1.6 billion people a click away from info about you anytime anywhere
  21. The number of text messages sent and received every day exceeds the total population of the planet
  22. 355 Million users on Facebook
  23. Avg. time spent on Facebook: 20 minutes a day
  24. 19 Million people on Twitter
  25. 83 Million people generated some form of social media in the US

BONUS reason- Since 1985 our “core networks”, our offline networks of friends and family have shrunk by 1 person.

Personal networks are moving online.   Social capital will be created and leveraged using social media.   Social capital correlates heavy to someones overall success.  Without social capital, there is little success.   Developing and managing their social graph will be the most important thing someone can do

An online presence will be the most valuable asset a person will have, worth even more than their home.

Are you convinced?

UPDATE: Made a mistake on the statistic “50% of employers HIRED a candidate BECAUSE of their social presence” I’ve changed it to 18%. Thanks to Marty for getting me to double check stats.

How Much is Chris Brogan’s Online Presence Worth?

chris-brogan-junk

Chris Brogan posted this on his blog a month ago –

“The time has come. I have a favor to ask. If you’re interested in our book, if you support all that I’ve given you over the past several years, if you want to buy a friend (or an entire small village) a gift, I’d like to request that you buy Trust Agents from your favorite online source. This request itself is a social media experiment in trust (or I’m just asking you to buy books) . . . Here’s the exact needle we have to move: 768. We need 768 more sales between now and Saturday night. That’s a lot of books, but I’m only asking you to buy one. (Well, if you’re a company, I’m asking you to buy hundreds.)”

By the end of the day, Chris’s book Trust Agents had reached number #55 of ALL books on Amazon.com and by the end of the week Trust Agents had reached the New York Times best seller list. TLT_trustagent

How much do you think Chris’s Online presence is worth? If we assume he reached his goal of 768 books, then it was worth at least $12,650 dollars on Aug. 17th. If you assume he sold more, a good assumption due to making the NY Times Best Seller list, then it’s worth far more than that. Assume he sold 1500 books that week, his online presence was worth $25,300 dollars that week alone. This is real money, making Chris’s online presence a real asset. Add up all the business it creates for him. Add up the relationships it creates. Add up the information it supplies. Add up the speaking engagements, exposure opportunities, and the powerful brand it has created and the Chris Brogan online property is a very, VERY valuable asset.

Chris Brogan was never a celebrity. Less than 10 years ago he worked in telecommunications. He was an average Joe. He didn’t have some big following when he started blogging over 5 years ago. He wasn’t a household name. Overtime, day by day, person by person he has built a solid, respectful, informative, and engaging online presence. A presence that has substantial value.

In the not too distant future, having an online presence will be the price to play. The person you marry, the job you have, the college you attend, the neighborhood you live in and the friends you have will ALL correlate to the value of your online presence. Your online presence; your social graph will be at the center of your life, impacting every aspect of it.

How much is Chris Brogan’s online presence worth? I have no idea. I wouldn’t even begin to put a number on it. But it’s for sure a valuable property. The better question is what is your online presence worth? Soon our online presence will be our most valuable asset, in many cases more valuable than our home.

Have you started investing in yours? You should!

SXSW And Your Online Presence

sxsw-2010A while back I wrote a post called; Online Presence – Asset of the Future: Why Social Graph Will Be Worth As Much As Your Home. It has been one of my most popular posts.

It’s a powerful post as it identifies the social and cultural change our society is going through and the impact to our personal success and well being. Simply put, in the near future your social graph will play a substantial role in determining your lot in life. Those with strong, well managed social graphs will be the new elite, those without will be at a decided disadvantage. Your social graph will be the most important asset you own, more valuable than your home.

Go Vote For US

Go Vote For US

This topic has been nominated to be a panel topic for SXSW 2010 in Austin, TX. It’s going to be a killer panel. Online Presence and our Social Graph are completely changing they way work gets done, and how we communicate.

My partner Leslie Poston and I need your to make sure Online Presence – Asset of the Future is a panel at the show. The final panels are chosen by vote; 40% an advisory board 30% staff and 30% BY YOU! We need your vote.

To give us some love and make sure SXSW gets a killer panel, go here and vote and comment. The more noise around this topic the better the chances we are selected.

Thanks for the love and we hope to see you SXSW.

It’s No Longer Good to Be Anonymous

anonymousFor most of history, anonymity was the goal, especially in the U.S. Americans love their privacy. We have taken pain staking efforts to protect our right to privacy. The idea that people could know things about us, without our consent goes against everything we’ve stood for. For the entire 20th century Americans, and I suspect most of the world, tried their best to control what people could know about them. Much was done to limit personal information, for fear that too much information in the hands of others could be used against us.

In George Orwell’s classic book 1984, Big Brother learns of Winston’s fear of rats and makes him betray Julia, the woman he loves, by threatening him with rats.

The door opened again. A guard came in, carrying something made of wire, a box or basket of some kind. He set it down on the further table. Because of the position in which O’Brien was standing. Winston could not see what the thing was.

” The worst thing in the world “, said O’Brien, ” varies from individual to individual. It may be burial alive, or death by fire, or by drowning, or by impalement, or fifty other deaths. There are cases where it is some quite trivial thing, not even fatal.”

He had moved a little to one side, so that Winston had a better view of the thing on the table. It was an oblong wire cage with a handle on top for carrying it by. Fixed to the front of it was something that looked like a fencing mask, with the concave side outwards. Although it was three or four metres away from him, he could see that the cage was divided lengthways into two compartments, and that there was some kind of creature in each. They were rats.

” In your case “, said O’Brien, ” the worst thing in the world happens to be rats.”

Winston was petrified of rats. Big Brother knew this and used the information to control him. For most of our existence we’ve felt this way and Orwell’s scene brilliantly portrayed those fears by highlighting the most extreme examples of private information being exposed. Our country was founded on the idea that governments were corrupt and that our right to privacy was paramount to our protection. (There is still debate in the legal world on weather there truly is a “right” to privacy and whether or not it is protected by the 14th amendment.) But despite our history, privacy will not be our legacy. Anonymity is quickly becoming a liability not an asset.

Despite the best intentions and vision of our forefathers and Orwell, they could never have seen the Internet. The internet is creating a world and a culture where being invisible will make people just that invisible.

As more and more people join social networks. As sites like Twitter, Facebook, LinkedIn grow in popularity, they are being embedded into our daily lives. Not for entertainment but as part of day to day social and work routines. We are embedding these sites and others into our lives, and our work. We are beginning to rely on social media for our news, for our jobs, and for our relationships. The utility of social networks is growing and growing fast. This mass rush to join and use social networks is creating an interesting conflict; private vs. public and private is going to lose.

With more and more people available on line, via Facebook, LinkedIn, Blogs, Twitter, Beebo, etc. It is becoming common place to Google someone before engaging them. People are Googling each other before going on dates. Recruiters and employers are searching LinkedIn before they reach out about job openings. College admissions are reading Facebook and Myspace pages during the admissions process. Blogs are creating new industry leaders and experts. The number of followers a person has is beginning to have credibility. We are beginning to rely on the information we get about each other before we make decisions or engage one another. And if we can’t find information online, if someone doesn’t have some sort of online presence we dismiss them. Being invisible is beginning to have a cost, a big cost.

Moving forward, holding on to your information, tightly controlling what and when people can learn about you will put you at a decided disadvantage. The need to protect ourselves from the Government and misuse of information is quickly being usurped by the benefits and need to promote ourselves in order to compete. Our efforts need to move from protecting our privacy, to managing our privacy. The focus now needs to be on developing a strategy for our personal brand. We now have to learn self-promotion. We have to learn what information to share, how often, and in what channels. We have to be able to consciously share publicly about ourselves, who we are and the value we bring. We have to learn how to build and manage our personal brands by divulging our personal information. We are moving into an era where personal brand is as important as corporate brands. It won’t be OK not to have a brand. It won’t be OK to be anonymous.

Anonymity had its purpose and it’s place. But things are changing. Today and even more so in the not so distant future, anonymity will mean invisible, literally, and nothing good will good come from not being seen.

What Happened to the Baseball Card

The other day Topps baseball card company announced an exclusive licensing deal with MLB to be the exclusive provider of MLB baseball cards. Baseball Cards are a dying business. Their sales and value are off 75% from their 1991 highs. Falling from a peak of 1.2 billion to less than 300 million today. Topps and Major League Baseball inked an exclusive deal in hopes of appealing to a new generation of younger kids. Their hope is to provide a way for kids to connect to the game of baseball.

According to Bud Selig

“Generations of baseball fans have grown more connected to the game through collecting baseball cards, We look forward to partnering with Topps to restore baseball cards as the game’s premier collectible.”

Unfortunately, I disagree with Bud. It ain’t gonna happen. Baseball cards are dead!

When I was a kid, I had almost the entire 1978 season. Jim Rice as the MVP. Fred Lynn, Goose Gosage, Ron Guidry, I had all my favorite players. I even had some earlier cards, like Thurmon Munson before his tragic plane crash. I had 100′s of baseball cards. I loved them. I studied their stats on the back. I could tell you who had the most HR’s, who hit for average, where they played their minor league ball, how many teams the played for, what their best season was, when they broke into the majors etc. Besides the cool gum, and the excitement of opening them up to see who you would get, it was the information on the card that made them so great.

o_hankaaron1967topps250

hank-aaron-reverse


It was the only place you could get all the information on your favorite players, and teams in one place. The information was up to date, accurate and there was a lot of it. Baseball cards were small compact baseball encyclopedias that kids could carry around with them, and trade. They even gave kids status. They were awesome! But now baseball cards are DEAD!

Baseball cards aren’t dead because of Video games or because kids no longer care about baseball, although they do play a small role. Baseball cards are dead because kids don’t need them to CONNECT to their teams and favorite players. They don’t need them for the information either. The web as made it as easy as 1,2,3 to get any and all information you need about your favorite players, teams, etc. Social networks allow fans to follow their favorite players day to day activities, and get closer to them than ever before. Cable networks, and reality T.V. with shows like cribs give unprecedented access and visibility into our modern day heroes. The static, one dimensional card can’t compete with a new, always open, access to everything world.

I loved baseball cards. They have a nostalgic place in my heart and memory. Regardless of my feelings, there will be no nostalgia in baseball cards for the next generation. They will connect with the game in a different way. They will friend their favorite players via Facebook and Myspace, they will follow their Twitters and read their blogs. Today’s generation will want to connect with their hero’s just as we did, they’ll just do it in a different way and in a way that is a lot more frickin cool than a baseball card.

Imagine being 8 today and being able to know where your hero is, what he or she ate for breakfast, what they thought about their performance in last nights game and what they hope to accomplish in their next game. Now imagine your hero accepts your friend invitation or even better responds to you on Twitter. How cool is that?

It’s a whole new ball game for kids today and baseball cards seem kind of one dimensional. Oh yeah, they are.

Friends Needed

I joined foursquare the other day. Foursquare is a fun, location based social network that allows you to share with your friends what your doing and where you are. It’s a fantastic way to learn about things to do, where to go, what restaurants to visit, etc. Because it’s location based it allows you to grow a knowledge about different cities and locations. I think it has a lot potential. I’m also on Loopt, another location based service, that allows you to find out where your friends are and ping them to connect. I like Loopt. I travel a lot and its cool to see if any of my friends are in the same city as I am. I’m also on Twitter and like to see what my friends are up to. I’d use these type of services more if more of my personal friends were on them.
foursquare loopt

Social networks that can connect friends and keep them closer have tremendous potential. I really like the idea of applications that allow me to stay connected to my friends. As the responsibility of life takes over, it is harder to stay in touch. Push and passive technologies that can do it for you have tremendous potential. The problem however is your friends have to use them too. Few of mine do.

No matter how cool a social network is, it’s nothing without the social part. To make it, they require a network effect and these network effects can be hard to create. I don’t think there is a magic approach to gaining the network effect Facebook, Myspace, LinkedIN, and Twitter have achieved. But a major part of their success is they just have the network, regardless of the sites features. Just like school we want to hang out with those people we like. We want to hang with our friends and that’s the problem with site like Loopt and foursquare, if your friends aren’t on them there just isn’t that much to do.

I’d like to see location based sites like Loopt and foursquare become more creative in drawing people in. They should consider creating more ways to get my friends in. Loopt might consider looking at my address book when I’m in a new city and prompt me to invite those people who live in that city. They could then send an email invite that says “Did you know Keenan is in Seattle RIGHT NOW, he has invited you to join Loopt. Sign up today and see where he is and what he is doing.” Coming up with ways to help me stay in front of the people I want in my network is the way to go.

New and creative social networks need to get more creative in creating network effect, because without it, the rest just doesn’t matter.

The People Spectrum

people-spectrumI think a new spectrum is being created. With tools like Twitter, Facebook and YouTube, information can be transmitted through people at astonishing speeds. We saw this in action most recently within Iran. As the election protests unfolded CNN, local news stations and the network stations were broadcasting the pictures and stories coming from the people inside of Iran.

Radio Spectrum, Cellular Spectrum, TV Broadcasting Spectrum are sold for hundreds of millions for the right to transmit on them. But I think an equally effective transmission spectrum is being created, its the people spectrum. As more and more people come online and become comfortable the people spectrum will grow in its effectiveness and strength.

Radio Spectrum is all about the transmission of data or information from one to many or one to one. The people spectrum is doing it one better. The people spectrum is doing it one to one, many to many and one to many and many to one all at the same time. I think the People Spectrum is quickly becoming the most valuable of all the spectrum.

Maybe Google will buy it.

Facebook is Going to Change Your Life

A friend of mine Paul Dunay from Buzz Marketing For Technology just published an ebook: 7 Ways Facebook is Going to Change Your Life and it’s good. Paul and I have had many passionate conversations about where social media is going and its impact on society. We both agree; we are going through a cultural revolution of sorts, similar to those experienced by the introduction of the telephone at the turn of the century, the air conditioner and the television. How we communicate ideas is changing. How companies talk to us is changing. The definition of friends is changing. Its changing in profound ways and Paul has a unique view of it all.

I think Social Media is going to be at the core of our society very soon. It will influence everything, from how we buy products, our careers, how we interact with our friends; how we engage with the TV and other entertainment. It’s going to change our lives.

Getting a view into this new world is tough. Like times past, many predictions seem funny now, while others are spot on. Paul does a good job in providing a good view to where things are going. I won’t be surprised if the all his predictions are spot on.


I hope Paul is accurate. I like the idea of a world where my network and I are at the center.

What do you say now Copernicus?

Why Acquaintances Are More Valuable Than Your Closest Friends

weaktiesAbout a month ago In my post: Online Presence – Asset of the Future: Why Your Social Graph Will Be Worth As Much As Your Home. I wrote about the importance of building an online presence and it’s impact to your financial and personal success. One of the reasons I believe this will happen is because of the importance of acquaintances, which have been identified as more valuable to us than our closest friends. According to a study by Mark Gronnevetter the people we know casually or our “weak ties” are for more important to our lives and success than our closest friends or our “strong ties.”

In 1974 and then in a 1980 follow up study, Mark identified the value of weak ties. Mark says simply, weak ties act as connectors to other social groups. Each of us have our own set of close friends that make up a densely knit clump. These densely knit clumps or strong ties are critical for our social well being, however stunt the flow of information and confines us to the information with in these close knit groups. Weak ties dictate our success by allowing access to the densely knit clumps of our acquaintances. This access to other densely knit groups allows information to flow. Weak ties are absolutely critical to access. The lack of weak ties deprives us of valuable information.

“This deprivation will not only insulate them from the latest ideas and fashions but may put them in disadvantaged position in the labor market where advancement can depend on knowing about appropriate job openings at just the right time. Furthermore, such individuals may be difficult to organize or integrate into political movements of any kind since membership in movements or goal oriented organizations typically results from being recruited by friends. While members of one or two cliques maybe efficiently recruited, the problem is, without weak ties, any momentum generated this way does not spread beyond the clique.”

What do social networks do better than anything else? They create 1000′s if not 10,000′s of weak ties. Social Networks are creating a weak tie economy, where those with the most and strongest weak ties are the affluent and those with the least and weakest are the poor. As Granovetter illustrates, weak ties are critical to getting work, organizing, and access to information. Those who are unwilling or unable to establish, and leverage weak ties will struggle to survive in this new social economy.

We have relied on weak ties long before the internet and social networks. Our offline weak-ties have always been apart of our personal and social status. We’ve used them to find jobs, to find help: like baby sitters, and handymen. We use them for information such as places to stay when we travel. Weak ties introduce us to books and movies and provide random, unexpected information we are unable to get from our close knit friends or strong ties.

Social Networks blow the concept of weak ties up. The avg. person is only capable of managing small number of offline “weak ties”, maybe 25 to 50. Social Networks allow us to grow our weak ties exponentially, to thousands and tens of thousands online. Social Networks also increase the velocity of our weak ties by getting us access and information in seconds.

In the not too distant future, not extending weak ties through a strong social presence and social networking will put people at a decided disadvantage. Social Networks are accelerating online, what we already rely on offline. Weak ties are stronger than strong ties. It’s always been this way. We’ve just never noticed it.

In a social economy, weak ties are the currency and wealth will be measured by the size of your weak tie bank account.

Are you growing your bank account?

You Don’t Call, You Don’t Write?

When is the last time your wrote a hand written note? Do you remember the last time you sent a letter? For many, it’s been a longtime. If you’re under 25, you probably don’t know what a stamp is.

How often do you talk on the phone? Is it more or less? If you don’t include your friends or family how often do you talk on the phone? Do you email, chat and Twitter? What about at work? What communication tools do you use and how often do you use them? nophone

Last month my daughter sent me a Facebook note wishing me a Happy Birthday. She did the same thing for her little sister; who by the way is only 2, she wasn’t going to see it. I’m now getting texts from friends I haven’t seen in a while. The calling has stopped. It’s just 140 character texts saying hello. At work we use Yammer, IM, Email video and the phone. The phone is used mostly for conference calls. Most of the communication at work is now email, of which I get 100′s a day and IM. I still get calls. However, they are just part of a bigger communication picture. Things are changing.

We are no longer a voice centric world. As the phone killed letter writing as a communication method, the internet and it’s new slew of tools is minimizing voice. Voice will never go away, but it is quickly becoming only one of many ways to communicate.

This change is creating opportunity. As large communication companies continue to focus on voice, creative competitors are rolling out alternatives, exploiting this cultural shift to digital communication. The I-Phone and the Blackberry arguably the two most disruptive communication devices in the mobile space are winning because they don’t focus on voice. They’re winning because of data. In a very unscientific poll, I found that BB and I-Phone owners use their phones 80% of the time for data and 20% of the time for voice. Where traditional mobile phone owners use their phones only 25% for data and 75% for voice. (data being email, twitter clients, IM etc) There are fewer traditional mobile phone users each year. The traditional mobile device manufacturers missed an opportunity. By focusing on voice, viable competitors were created and businesses lost. Motorola is a perfect example.

The way we communicate is changing. It’s creating tremendous opportunity. I’d like to see more. Companies like Socialcast, SocialText, Twitter and Facebook are changing the game again. What will our communication tools look like in 1 year from now, 5, years, 10, years?

What do you think? I want to know, are there any new communication tools you like?

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